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Conversations

Recent Conversations
Conversations 1 - 20 of 1218
Photo of Susan Luthy
Avalara New Policy on AutoPay
We have used Avalara for almost 10 years and have experienced several issues with the Accounts Receivable department during the past 10 y...
  • 1 me too
  • 1 reply
  • Problem
Photo of Marcus Holzer
Avalara Returns not reporting out of state shipments
On all of our returns we have reported in the past all sales.  Those outside of our Jurisdiction, we would report as exempted.  Avatax Do...
  • 1 me too
  • 2 replies
  • Problem
Photo of tomabroad
ruby: companyCode: 'DEFAULT',
hi, i am using the ruby gem. i have one default compnay in the account set to test. here the result from the script: {"error"=>{"code"=>...
  • 1 me too
  • 1 reply
  • Question
Photo of ChuckAtk
Illinois calculating tax on freight
New to Avalara and running some tests in the sandbox. Illinois does not tax freight/shipping etc. I am adding a line with taxcode FR02010...
  • 1 me too
  • 1 reply
  • Problem
Photo of David Ang
Avatax is taxing returned items but customer didn't paid for any tax when the order was made
Please see an example here where the order was made - https://www.dropbox.com/s/we2nv122i52plis/2018-05-16%20at%206.52%20PM.png?dl=0 and ...
  • 1 me too
  • 1 reply
  • Question
Photo of Joe Walker
CreateMultiDocumentTransaction with a single companyCode
I'm looking at the CreateMultiDocumentTransaction endpoint. Lets say I'm sending two MultiDocumentLineItemModel in the lines field and th...
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  • 1 reply
  • Question
Photo of Donna Kindernay
Has anyone had to deal with leave behind products and taxes in Texas and how did you handle this in avatax?
Texas tax set up of leave behind products
  • 1 me too
  • 0 replies
  • Question
Photo of Javier Lanatta
iOS SQK not longer maintained. Options?
We are migrating a POS app from a webapp to a native iOS application. I noticed that you marked the iOS SDK as being no longer maintained...
  • 1 me too
  • 1 reply
  • Question
Photo of Kana Yeh
Upgrade PHP SDK v1 to v2 - use both or only latest ones?
Related article: https://developer.avalara.com/blog/2017/01/05/from-rest-v1-to-rest-v2/ I may be missing something or overcomplicate thi...
  • 1 me too
  • 1 reply
  • Question
Photo of Musab Mobashir
Whitelisting IP address vs Domains
We would like to enable whitelisting. So when Whitelisting what approach should we be taking: Domains or Ip Addresses? For IP addresses ...
  • 1 me too
  • 2 replies
  • Question
Photo of Surendra
Avalara Case# 15524012 regarding the Bundle Files
On Saturday we updated the Avalara bundle from    version to      version. We started facing issues with taxes getting calculated for non...
  • 1 me too
  • 1 reply
  • Question
Photo of Joe Walker
Single request with multiple company codes
Is there an endpoint that allows a tax request to have a different CompanyCode for different lines? CreateTransaction doesn't seem to all...
  • 1 me too
  • 3 replies
  • Question
Photo of Chetan
How to do Tax exemption(CustomerUsageType) with Rest "/transactions/{transactionCode}/adjust"
HI Some of our customers are tax exempted and when we are creating invoice we are sending invoice details to Avalara and its coming with ...
  • 1 me too
  • 1 reply
  • Question
Photo of Aaina
Error "The user or account could not be authenticated. " While testing connection through developer credentials
Hello, We are using avalara open cart extension for the test calculation. We have created a new developer trial account and have created...
  • 1 me too
  • 1 reply
  • Question
Photo of Jim Matthews
Legal characters in transaction codes (.Net SDK)?
I've noticed a problem with using some characters in transaction codes. Creating the transaction works, but the .Net SDK gives me an erro...
  • 1 me too
  • 3 replies
  • Question
Photo of Amartya Mallick
Certificate failure - no associated country
Hi, I am loading certificates with a valid country in the exposure zone field as per the Certificate Model. However CertCapture complain...
  • 1 me too
  • 3 replies
  • Problem
Photo of Felix Finch
Has SOAP's GetTax response TotalAmount changed recently?
We use the SOAP API, wrote it back when the REST API was pretty awful, and our handling of GetTax includes a check that the returned Tota...
  • 1 me too
  • 4 replies
  • Question
Photo of Amartya Mallick
certificate ID when tax certificate created
Hi, Does the create certificate API return the certificate ID that is created. We need this in order to update the certificate created. ...
  • 1 me too
  • 2 replies
  • Question
Photo of Amartya Mallick
UpdateCertificate - 404 Error
Hi, I have written a program to consume the UpdateCertificate API. The following is the JSON being passed {    "id": 129,    "companyI...
  • 1 me too
  • 1 reply
  • Problem
Photo of Utkarsh Pandey
Incoterms via Salesforce Connector
Unable to pass Incoterms via the Salesforce Connector for Global Transactions.  In the Admin Console, I can select the value per transact...
  • 1 me too
  • 2 replies
  • Problem