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Conversations

Recent Conversations
Conversations 1 - 20 of 1327
Photo of Scott MacDonald
How to filter by referenceCode with /api/v2/companies/COMPANYCODE/transactions
I am trying to use the referenceCode property of SalesInvoices to pull them via the /companies/X/transactions API call. I want to do this...
  • 1 me too
  • 2 replies
  • Question
Photo of JeffC.
How to handle non-shippaalbe order shipping address
Our orders frequently do not involve shipping (e.g. they could be purely MP3 downloads).  In these cases we have a billing address but no...
  • 1 me too
  • 1 reply
  • Question
Photo of Calvin Krusen
Intermittent connection to https://avatax.avalara.net
We are having intermittent connectivity issues between our ERP system (Epicor 10) and avalara.  The ERP system has a "Test connectivity" ...
  • 1 me too
  • 5 replies
  • Problem
Photo of Michael North
Recover Anonymous Account
In our sandbox we're receiving the error:error    {{ "error": {   "code": "InactiveUserError",   "message": "The user 'anonymous@[account...
  • 1 me too
  • 2 replies
  • Question
Photo of Vibhuti Choubey
GetTax soap api
I'm having problem hitting the avatax GetTax SOAP api. I'm trying to hit the api using requests in python. Everytime I try to hit the api...
  • 1 me too
  • 1 reply
  • Problem
Photo of Andy Schumacher
Canada GST B2B
I recently discovered that tangible goods that are shipped business to business are not subject to HST or PST.  They are only subject to ...
  • 1 me too
  • 3 replies
  • Question
Photo of JeffC.
Mixing shippable and non-shippable product when calculating shipping tax
Since some stated calculate shipping tax based on the taxability of product in the order, I understand shipping charges are prorated acro...
  • 1 me too
  • 0 replies
  • Question
Photo of Tony Williams
Invalid Parameter Value - Decryption Exception
Hi we are using Salesforce with Avatax for both our Test and Production orgs. Everything was running smoothly and we were able to get tax...
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  • 2 replies
  • Problem
Photo of Craig
The exempt transaction documentation is out of date
The url at https://developer.avalara.com/avatax/handling-tax-exempt-customers/ refers to the now deprecated "CustomerUsageType" and shoul...
  • 1 me too
  • 1 reply
  • Problem
Photo of marlene.arlinghaus@signaturehardware.com
Using the REST API, what are my options for representing a refund to a SalesInvoice transaction that is not specific to a line item?
Use Case:  Customer negotiates a refund to an order that is not specific to an item purchased.  There could be various reasons for a re...
  • 1 me too
  • 1 reply
  • Question
Photo of Craig
entityUseCode E is adding tax to a transaction
In experimenting with some test data, I have not been able to create a tax exempt transaction. I've added entityUseCode=E to both the tra...
  • 1 me too
  • 2 replies
  • Problem
Photo of G Murali Shankar
How do I find the Version of AvaTaxClient API
Hello, I represent one of the ERP Companies, and I for one of our customers who is already a customer of AvaTax am writing Connector for ...
  • 1 me too
  • 1 reply
  • Question
Photo of Michelle Yu
Error parsing date - JRE SDK
The problem we face is a JSON parse error on the dates returned by the server. We copied the sample exercise from the official repository...
  • 1 me too
  • 4 replies
  • Problem
Photo of Craig
Can a Transaction be created using the default location for the customer?
I'm new to the Avalara platform and am starting to build a tax system for a SaaS. We'll be persisting customers to Avalara and then creat...
  • 1 me too
  • 2 replies
  • Question
Photo of Craig
Unable to delete customer, customer id must be numeric
In experimenting with the Avatax API, I'm currently unable to delete a customer record. The DELETE endpoint specifies a url with a compan...
  • 1 me too
  • 1 reply
  • Problem
Photo of Brian Rindfleisch
tax rules filter
I'm using the tax rule api with a filter on my call.  I'm able to add a filter for field entity use code but if i try to add taxcode whic...
  • 1 me too
  • 4 replies
  • Question
Photo of Chris
Rate Limit on Sandbox Testing for subscriber?
We need to know if we can run large numbers of transactions through the sandbox while we are testing. This includes SalesOrder and SalesI...
  • 1 me too
  • 1 reply
  • Question
Photo of Ron
Avatax REST API quetion when creating a certificate
When creating a certificate via the API, what variable do you use to assign it an exemption number?  I even went to this site:  https://s...
  • 1 me too
  • 2 replies
  • Question
Photo of Matt
The swagger.json doens't make use of the date format
The provided https://rest.avatax.com/swagger/v2/swagger.json makes use of this pattern 54 times:{ "format": "date-time", "description...
  • 1 me too
  • 1 reply
  • Problem
Photo of Matt
Calling /api/v2/transactions/create with an invalid US postal code returns a GetTaxError instead of InvalidAddress
Given the description of InvalidAddressThe address value -0- was incomplete. You must provide either a valid postal code, line1 + city + ...
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  • 0 replies
  • Question