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Conversations

Recent Conversations
Conversations 1 - 20 of 1231
Photo of Mike Williamson
Need SSL Certificate for Avatax REST
Looking for a way to get the necessary SSL certificate for https://rest.avatax.com.  All forum posts I've found and the SSL page appear t...
  • 1 me too
  • 0 replies
  • Problem
Photo of Michael Gellis
Avatax API - CreateCustomers not working with test account
I am trying to develop integration with Avalara using the Avatax API to create customers. During development we want to use our test acc...
  • 1 me too
  • 2 replies
  • Problem
Photo of Russell
POST /api/v2/addresses/resolve errors piling up
Hello. I believe we recently upgraded to v2, which is the API we're using. We seem to have failures to resolve addresses at least 18 tim...
  • 1 me too
  • 1 reply
  • Problem
Photo of Sandeep Kumar Gupta
Avalara API Integration with WebAPI2
Hi, I am integrating Avalara API in my Web API 2 project and each time when I execute the code it throw an error as  An error occurred...
  • 1 me too
  • 0 replies
  • Question
Photo of Julie McCarble
California Delivery - charge that exceeds cost
Delivery with profit - What is the correct code to use (FR020800?) and how are you able to determine cost so tax is calculated only on th...
  • 1 me too
  • 0 replies
  • Question
Photo of Jason Vacare
Line item quantity not working as expected in SDK
The SDK accepts a line item property named "quantity", but this doesn't seem to have any effect on the tax calculation. For example, when...
  • 1 me too
  • 1 reply
  • Question
Photo of Richard Bagley
Not all Transaction Documents Returned
When making a call through your .NET SDK I am unable to retrieve all the transactions that are listed under the company. Some do come up ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Sunil Vattakyataveedu
Hybris - Avalara call failing during cart to order conversion
Hybris OOTB makes 2 calls for tax calculation /quotes and /posts /quotes is called during the checkout process to calculate an estimated ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Mark Rupp
Authentication failed
I get this error when trying to connect to the rest api using my account number and key. I talk to customer service and they said my cred...
  • 1 me too
  • 5 replies
  • Problem
Photo of Nitin Lakhwani
Getting error while fetching customer info via rest API
I am getting below error while trying to fetch customer data via customer code . below is the error i am getting  Client error: `GET http...
  • 1 me too
  • 1 reply
  • Question
Photo of Will Clark
SOAP API Error: "GA is not a known state or province." when passing in US as the country and GA as the state.
Is anyone else seeing this error, specifically with Georgia?  We already have a ticket in with support.
  • 1 me too
  • 1 reply
  • Question
Photo of scott Goodwin
Need direction automating download of history
We are a current Avalara customer who have connected it to our ecommerce solution NOPCommerce.   We have a need to download history dail...
  • 1 me too
  • 3 replies
  • Question
Photo of Bill Hardwick
Missing Tax Details - Same GetTax API request but different GetTaxResponse on different days
We are seeing a lot of orders in ours system that are missing tax details. We have, for example, a request that was sent on 2/1 that didn...
  • 1 me too
  • 4 replies
  • Question
Photo of Susan Luthy
Avalara New Policy on AutoPay
We have used Avalara for almost 10 years and have experienced several issues with the Accounts Receivable department during the past 10 y...
  • 1 me too
  • 1 reply
  • Problem
Photo of Marcus Holzer
Avalara Returns not reporting out of state shipments
On all of our returns we have reported in the past all sales.  Those outside of our Jurisdiction, we would report as exempted.  Avatax Do...
  • 1 me too
  • 2 replies
  • Problem
Photo of tomabroad
ruby: companyCode: 'DEFAULT',
hi, i am using the ruby gem. i have one default compnay in the account set to test. here the result from the script: {"error"=>{"code"=>...
  • 1 me too
  • 1 reply
  • Question
Photo of ChuckAtk
Illinois calculating tax on freight
New to Avalara and running some tests in the sandbox. Illinois does not tax freight/shipping etc. I am adding a line with taxcode FR02010...
  • 1 me too
  • 1 reply
  • Problem
Photo of David Ang
Avatax is taxing returned items but customer didn't paid for any tax when the order was made
Please see an example here where the order was made - https://www.dropbox.com/s/we2nv122i52plis/2018-05-16%20at%206.52%20PM.png?dl=0 and ...
  • 1 me too
  • 1 reply
  • Question
Photo of Joe Walker
CreateMultiDocumentTransaction with a single companyCode
I'm looking at the CreateMultiDocumentTransaction endpoint. Lets say I'm sending two MultiDocumentLineItemModel in the lines field and th...
  • 1 me too
  • 1 reply
  • Question
Photo of Donna Kindernay
Has anyone had to deal with leave behind products and taxes in Texas and how did you handle this in avatax?
Texas tax set up of leave behind products
  • 1 me too
  • 0 replies
  • Question