Is a paid sandbox account required for ongoing use of the Free API?

  • 1
  • Question
  • Updated 1 year ago
I'm attempting to use the TaxRates (TaxRatesByAddress) product of the Free API, but am getting an authentication error that seems to suggest that one must pay for the sandbox account required to access the Free API.  For context, I've just finished my free trial of AvaTax, and possess an Avalara AvaTax account (sans subscription).  Support was having trouble understanding this.
Photo of Adrian

Adrian

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Adrian

Adrian

  • 2 Posts
  • 0 Reply Likes
Seems to not be required, am using previous credentials and getting results.  Will this access be continued indefinitely, though?
Photo of Shawn Corrigan

Shawn Corrigan

  • 1 Post
  • 0 Reply Likes
Hello Adrian, I was wondering the same thing. Were you able to continue to use it after your free trial of AvaTax? It says that all that's required to use their free API is that you sign up for the free trial, although it doesn't say anything in regards to whether that use is limited for the time of the free trial.
Photo of Genevieve Conty

Genevieve Conty, Official Rep

  • 7 Posts
  • 1 Reply Like
Hello all, 

Adrian - I'm sorry you were having trouble with your credentials, but I'm happy to see you've resolved the issue!

Adrian and Shawn - Thanks for the follow up questions! Your free trial credentials will work after the end of your free trial period. You'll be able to use any of the free API endpoints found here with those credentials. 

Thanks, 
Genevieve Conty


(Edited)